We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Wilmax is an established manufacturer of tabletop small wares including Fine and durable Porcelain, Glassware, Thermo, Bamboo serve ware and High Polish Stainless Steel Flatware. With over 12 years of experience in Europe, we have finally made the move into North America. With Headquarters and a warehouse conveniently located outside of Philadelphia.
Wilmax Manufactures 100% of its product using our own or shared facilities in Asia in order to control quality and design 12 years producing and distributing tabletop goods in Europe, Asia, and Latin America
1,800 + Active and unique SKUs (growing by over 300 per quarter)
Currently, producing all products in Asia under our total control (we do not outsource)
Multi-Million US warehouse located outside of Philadelphia
We are very familiar with the hospitality market and our international clients have nothing but great things to say about our product.
Ok so at first I wasn’t sure about the plates because the quality is good but the sides didn’t look high enough and I wasn’t sure if it was going to hold my food without falling off the sides. I unwrapped one and tested different food on it and it looks like it can hold burgers, pizza, carrots, mashed potatoes no problem. I posted some pictures. Great material, well made and each plate comes wrapped individually in a plastic wrapper. I highly recommend it
These plates are exactly as pictured. They have a large, flat surface, which holds a good amount of food...either as a platter or dinner plate. The finish has a nice sheen. They are well sanded, and have held up perfectly through several washes.
I really like these plates. They are thick, sturdy, and look great. I am using them as chargers, so I do not wash them so I don't know how well they will hold up if they are washed several times. But great for chargers. I thought they would be just a little bigger, but they look just fine.
I was looking for the perfect plates for our kids that were not plastic, that would hold up if accidents happened. These are not only beautiful but great quality! Their Customer Service is also amazing! I am very pleased and will be adding more to our collection.
They are beautiful, great quality, hand wash and dry only, sturdy, and solid wood. I am very pleased.
I received my plates quickly and was so excited to open my package to unveil 4 beautiful wooden plates, they are thick and sturdy and they will go with my bohemian chic theme. They had bowls and utensils to match but were happy with my plates.
I have wanted these plates for a long time and finally decided to get them. I love them!
My husband really wanted wooden plates so I got him these for Christmas. They are good. I do not put them in the dishwasher. I noticed them getting a little rough on the edges and wondered if they needed a little mineral oil on them.
I was super surprised how nice these really were. I will be ordering more!!!
These plates are beautiful and I'm very happy with them.